vault backup: 2026-01-05 13:03:55

2026-01-05 13:03:55 +08:00
parent 21460fc35d
commit be7c6cdcc9
589 changed files with 396508 additions and 27 deletions
@@ -0,0 +1,38 @@
+
+Hi Amin,
+
+Thanks for posting in the community. We are happy to help you.
+
+According to your description, the situation on your end is likely caused by your organization's settings/policies (e.g. conditional access policy).
+
+You can try the following steps, and then check if it still happens or not.
+
+1. Please sign out your accounts from Office applications, then close all Office applications.
+
+2. Open File Explorer, paste the following path, and delete all files and folders.
+
+%localappdata%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
+
+3. In the Windows search bar, search for "Access Work or School".
+
+4. Check if you can see your business account in "Access Work or School".
+
+- If you don't see it, please select Connect and add your business account.
+    
+
+- If you can see it, please select it and select Disconnect. After that, please click "Connect" and log into your account again to register the device.
+    
+
+5. Run one Office application, such as Word, sign into your account, and check again.
+
+If the error message still appears after trying the above steps, I recommend you report the situation to your organization admin or IT department.
+
+We look forward to your response. Thanks for your cooperation.
+
+Sincerely,
+
+George | Microsoft Community Moderator
+
+[Updated by George Jiang MSFT 04:33 AM 08/10 2024 UTC + 8]
+
+• Beware of Scammers posting fake Support Numbers here.